Rockland Melbourne 20 Review
Cons: Questionable construction, difficult to wheel
Manufacturer: Fox Luggage
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Our Analysis and Test Results
The Rockland Melbourne 20 is made of ABS (Acrylonitrile Butadiene Styrene) plastic and measures 22 x 13 x 9 inches. It weighs just under 7 pounds and comes in over 25 colors.
Ease of Use
In other reviews, we write about how awesome the four-wheeled design is for maneuvering flawlessly through the airport (read: over polished surfaces). All four-wheels bags are not created equal, however, and less expensive carry-ons like this one just don't have the same amazing rolling prowess as other contenders. The Melbourne pulls annoyingly to one side, and the rickety handle makes it difficult to push while full. The handle can adjust to two heights (34" and 39"), which is nice for fine-tuning the right handle height for pushing, but isn't impressive next to a line-up of models that have 3 or 4 height options.
Storage & Features
While we are surprised at how much of our pack test fit in the bag, though it was a bit of a squeeze. This bag also expands an extra 1.5 inches, which allows us space for a suit or fancy dress, but there's no way to ensure that it will come out anything other than completely wrinkled.
The compression straps are basic and don't compress much, but do help secure loose items on that side of that suitcase. The other side can be zipped up completely, and there is one small internal pocket that's big enough for a few pairs of underwear or a toiletry kit. There are no exterior pockets (common with hard-sided bags), which is something to consider if you like to stash odds and ends in the outer pockets of your suitcase.
This bag has a boxy and plain look to it. It's not super sleek, nor does it offer a techy look. Also, the red bag that we tested had a pink and white polka dot interior, which we think is decidedly "junior" in its styling. The textured surface does help hide scratches though, which help keep it looking newer for longer.
This is a fairly basic bag, and its features reflect that. There is no integrated lock like some of the other hard-sided bags in this review, nor can the zipper tabs accommodate one. We do like the differentiation between the bag's main zippers and the expandable zipper, and the expansion option is a nice feature for such a small bag.
This bag is made of ABS plastic, which is less durable than the polycarbonate of more expensive - and more durable - bags. The Rockland's zippers are not very thick or burly, and we have major concerns over the telescoping handle, which one of the most rickety and rattly of any in this review. Additionally, the top carry handle is secured by flimsy tabs that proved to be easily broken.
If you plan on using your bag once in a blue moon and aren't overly concerned about quality in your carry-on, this may be the bag for you. One other important aspect to note is that even though this bag has a three-year warranty, we've read multiple user reviews online stating that this warranty is extremely difficult to claim. Rockland Luggage does not have an official website and is made by Fox Luggage. After digging around online and sending a few emails, we found the contact information for the warranty office: customer service at Fox can be reached at (323) 588-1688 and email@example.com. Be sure to keep your hang tags, receipt, etc., if you think you might want to make a warranty claim down the road.
The Melbourne 20 has a few attractive features and is certainly affordable, but its rickety handle and poor rolling action leave us unimpressed overall. If you fly infrequently and always take care of your belongings, this rather inexpensive suitcase could work for you. But if you're rough with your stuff or always on the go, you'll probably want to spend more on one that can handle the extra (ab)use.
— Cam McKenzie Ring